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Designer GuidesMarch 20264 min read

Design Yangu Buyer FAQ: Every Question You Have Before Placing Your First Custom Order in Kenya

Everything you need to know before ordering custom merch in Kenya quality, delivery, M-Pesa payments, returns, minimum orders, and more. Honest answers from Design Yangu.

You've been sent a link to a designer's shop on Design Yangu. Or you've been looking for a place to print custom t-shirts for your team. Or you saw something on Twitter and thought could I actually order custom merch this easily?

You have questions. That's smart. Custom merch is not a small purchase you want to know you're spending your money well before you send that M-Pesa.

Design Yangu is Kenya's print-on-demand marketplace. Here's the full journey in four steps:

You browse and order choose a product (t-shirt, hoodie, cap, tote bag, mug, phone case, poster) from a designer's shop 2. You pay via M-Pesa STK Push, right on the site. No card needed, no PayPal drama 3. We print your order goes to our printing partner. Each product is made to order, so it's fresh 4. We deliver countrywide delivery to your door or a pickup point near you

The designer whose artwork you bought earns a royalty. You get the product. Everyone wins.

We use professional direct-to-garment (DTG) printing and screen printing depending on the product and quantity. The colors you see on your screen are matched as closely as modern printing technology allows but there will always be a slight difference between a backlit screen and fabric. This is true everywhere in the world, not just Kenya.

What we guarantee: - Colors that are vivid and won't look washed out - Prints that don't crack or peel after the first wash (follow care instructions cold wash, inside out, no tumble dry) - Fabric quality that matches what's shown on the product listing

What we're honest about: - Very fine details (hair-thin lines, tiny text) can lose sharpness in fabric printing. This is physics, not sloppiness. - The feel of DTG printing on fabric is different from plastisol screen printing both are valid, and we specify which is used per product

Ready to create yours?

Order custom merch via WhatsApp

Browse products, pick your design, and place your order on WhatsApp in 2 minutes. We'll send M-Pesa payment instructions β€” no app download, no sign-up required.

βœ“ From KES 1,200βœ“ Pay with M-Pesaβœ“ Delivered across Kenyaβœ“ No minimum order

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Free: The Kenyan Merch Brief Template

Ordering custom merch? This is the brief format that gets results β€” right size, right colours, right file format, no surprises.

One useful email/week. Unsubscribe anytime.

Ready to create your own?

Design Yangu makes it easy to turn your ideas into real products β€” no inventory, no minimum orders. Pay with M-Pesa.